Our Foundation: Trust, Ethics, and Your Empowerment

At Insight One, trust and ethics are not afterthoughts; they are the bedrock upon which all our services and technologies are built. We understand the sensitive nature of health and personal data, and we are deeply committed to transparency, security, and empowering you with control over your information and your health journey. This page outlines the core principles that guide our ethical commitments.

Section 1: Worker-Owned, User-Governed: A Structure Built on Shared Values

Insight One, LLC operates as a worker-owned collective, guided by principles of user governance. This unique structure is fundamental to our ethical approach and offers distinct benefits to you:

• Aligned Interests: Our primary motivation is your well-being and the creation of long-term value, not solely short-term profits. Our team members are co-owners, deeply invested in our collective mission.
• Enhanced Transparency & Accountability: Worker ownership fosters a culture of shared responsibility and open communication. User governance principles ensure that community needs and ethical considerations are central to our decision-making.
• Collective Mission for Care: We are driven by a shared commitment to providing effective, ethical, and accessible health and wellness support.

Section 2: Ethical Data Handling: Your Information, Your Control

We believe you should always be in control of your personal health information. Our data handling practices are built on:

• Consent as Paramount: We will always seek your clear and informed consent before collecting or using your personal and health data. You decide what you share and with whom (e.g., caregivers, providers, with granular permissions).
• Transparency in Data Use: We are committed to being transparent about how your data is used to provide and improve our services, such as personalizing your experience or offering relevant insights.
• No Sale of Your Data: We will not sell your personal health information to third parties.
• Your Data Rights: In line with global privacy standards (like GDPR & LGPD), you have rights regarding your data, including access, rectification, and control over its use. We provide tools and processes for you to exercise these rights.
• Anonymized Data for Improvement: When data is used for broader research or service improvement analytics, it is anonymized and aggregated to protect individual privacy.

Section 3: Our Pledge for Ethical AI

Artificial Intelligence at Insight One is designed to support and empower, always with ethical considerations at the forefront:

• AI as a Supportive Tool: Our AI assists in providing personalized insights and guidance; it does not make medical diagnoses or replace the judgment of healthcare professionals.
• Transparency & Explainability: We strive to be clear about when AI is being used and the general principles behind its operation.
• Fairness & Bias Mitigation: We are committed to developing and deploying AI responsibly, with ongoing efforts to minimize potential bias and ensure fair outcomes.
• Human Oversight: We believe in the importance of human oversight for AI systems that impact health and well-being.

Section 4: Commitment to Security & Compliance Standards

Protecting your information is a top priority. Insight One is committed to:

• Robust Security Measures: Implementing strong technical and organizational security measures, including data encryption, strict access controls, and regular security assessments to safeguard your data.
• Regulatory Compliance: Adhering to applicable data protection and healthcare regulations, such as HIPAA in the U.S., and aligning with the principles of GDPR and other international standards.
• Striving for Excellence: Our goal is to meet high industry benchmarks for security, such as those outlined by the HITRUST CSF framework.